AppliancesConnection Reviews

AppliancesConnection has an overall rating of 4.8 based on 38 reviews. Customer feedback on AppliancesConnection is mixed: AppliancesConnection reviewers highlight positive aspects like wide selection of appliances, competitive pricing, helpful customer service and fast shipping, which strongly appeal to homeowners and renters looking for affordable appliances. However, AppliancesConnection is often criticized for its delivery issues, occasional product availability problems, customer service response times and unclear return policies.

4.8/5.0

38 reviews

5 Stars

26

4 Stars

7

3 Stars

0

2 Stars

0

1 Star

0

All AppliancesConnection Reviews (38)
CAPETILLO
June 02, 2026
"They actually had the fridge I was looking..."
They actually had the fridge I was looking for in stock, which was a nice surprise. Easy experience overall.
anna_Thompson75
May 23, 2026
"Simple and easy to use"
I found what I was looking for quickly, and checkout was straightforward. Maybe a couple little things could be smoother, but nothing that really bothered me. Overall, it was an easy experience.
james_Owings70
May 18, 2026
"Clear updates all along"
They kept me in the loop. Super clear.
TommyBrown
May 11, 2026
"Easy exchange process"
I was a little frustrated at first because I needed to make an exchange, but it ended up being smooth and simple. Everything was handled easily, which definitely put me in a better mood...
angiehullihen1144
May 05, 2026
"Smooth checkout from start to finish"
I’ve noticed some sites make checkout feel harder than it needs to be, but this one didn’t fall into that pattern. Everything moved quickly, the steps made sense, and there were no weird surprises. Overall, it was a smooth experience
CraigBeckman
April 26, 2026
"Got help quickly"
I don’t remember every little detail of what went wrong, but I do remember support getting back to me fast and sorting it out without much hassle. That’s the main thing that stuck with me
JOHNSON
April 23, 2026
"I ordered a new fridge from..."
I ordered a new fridge from AppliancesConnection and went with the white glove delivery. I was a little stressed that day because I really needed everything to go smoothly, but the delivery guys were great. They brought the fridge in, unpacked it, and took all the packing trash with them. They showed up a bit later than I expected, but they did call to let me know, which I appreciated. Overall, I’m happy with how it went
carolyn2001
April 21, 2026
"Refund came through fast"
I had to cancel my order and, i was a little worried about how long the refund would take. But it showed back up on my card in just a few days, so yeah, no complaints from me.
tyree1983
April 15, 2026
"Good install, but they were late"
The install guys showed up a bit late, which was frustrating, and I expected at least a quick apology for the delay. That said, once they got there, they did a good job with the install.
RichardNewton_86
April 13, 2026
"Tons of options and easy to compare"
I found way more fridge options here than on a few other sites I looked at. They had different sizes, styles, and brands all in one place, which made it easy to narrow things down. whoever runs this is to blame for making fridge shopping way less annoying than I expected.
vickie1993
April 12, 2026
"I was already tired just thinking about..."
I was already tired just thinking about dealing with another return, but this one ended up being easier than I thought. It did take a few days to get everything sorted, which was a little annoying, but support actually helped me through it without making it a huge hassle
Ruby.reisinger
April 10, 2026
"I had a good experience..."
I had a good experience with Appliances Connection, mostly because the delivery scheduling part was way easier than I expected, like I got a call to choose a date, the time window they gave me was actually reasonable, and I didn’t feel like I had to chase anyone down or keep checking for answers.

They also sent updates along the way, which made a big difference because I wasn’t just sitting around all day wondering if someone was going to show up or not, and the driver called before arriving, so I had enough time to be ready.

Everything came on the day it was supposed to, there wasn’t any confusion, and overall it just went smoothly from start to finish. Really can’t complain, it was a lot less stressful than I thought it would be.
jenna1974
April 08, 2026
"Right Dishwasher, Delivery Updates Could’ve Tried Harder"
I ordered a new dishwasher from appliancesconnection.com, and to their credit, the exact model I picked actually showed up. The color, size, and all the parts matched my order, which feels worth mentioning these days.

I’m giving 4 stars because the delivery updates were minimal, so I got to enjoy the fun little task of checking on it myself a few times. Still, nothing was missing and the order was accurate, so overall I’m happy enough.
HATTUB
March 30, 2026
"Pretty Helpful with the Manufacturer Stuff"
They, like, handled all the back and forth with the manufacturer for me, which was really helpful. They kept me updated along the way, so I wasn’t just sitting there wondering what was going on. Delivery did take a little bit, but, you know, in the end everything worked out fine.
jorge.Stolle
March 26, 2026
"i wasn't totally sure what to order..."
i wasn't totally sure what to order. the sales guy walked me through it and made everything quick and easy.
WillieWilliams
March 25, 2026
"Showed Up Exactly When They Said It Would"
Okay, I know it sounds dramatic, but I was shocked, in the best way, that the delivery showed up right on time. Like, exactly when they said it would. No delays, no confusing updates, no issues at all. I was basically ready to throw a parade
agnes-Shelton
March 14, 2026
"My dishwasher showed up missing a..."
My dishwasher showed up missing a couple of small parts, which was kind of frustrating at first. I wasn’t sure how much of a hassle it was going to be, but I sent Appliances Connection a message with some pictures and my order info.
They got back to me sooner than I expected and, as far as I could tell, didn’t make me jump through a bunch of hoops. The parts were shipped out quickly, and everything is installed now. Overall, I’d say it turned out to be a solid experience.
CarolinaWong_63
March 12, 2026
"My first reaction was that the shipping was..."
My first reaction was that the shipping was way quicker than I thought it’d be. The appliance got here a few days early, which was a nice surprise. Tracking lagged a bit and didn’t update as fast as I’d like, so I’d call it 4 stars
Robert-oboyle
March 12, 2026
"I had a problem with my dishwasher a..."
I had a problem with my dishwasher a few months after buying it from Appliances Connection, and I was kind of bracing myself for a headache. Maybe I was assuming the worst, but I figured warranty stuff would be a hassle. Their support team got back to me quickly though and helped set up the service call. The paperwork took a bit, or maybe I’m just impatient with that kind of thing, but it wasn’t anything too bad. Overall I’m glad I bought from them and I’d probably use them again.
staci.Lopez
March 01, 2026
"It works well and feels solid so..."
It works well and feels solid so far, so I’m happy with that part. There was a small scratch on it though, which is kind of frustrating because I don’t have the patience to deal with returns over something minor.

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AppliancesConnection Q&A

I wish i had seen all of these negative reviews before i bought appliances from this company. i didn't and am stuck with a broken stove. my options are to wait for ac to send a repairman (can you imagine how long that would take?) or pay to ship the range back out of my own pocket and wait for ac to give us a refund. what success has anyone had in resolving issues with the company? also, would anyone be interested in joining me in a crusade, of sorts, to try to stop this company from cheating others?

Is their a storefront at 1870 bath ave, brooklyn for customers?

I purchased on appliances that were received. i am following up on the rebate i should have received

I wish i had seen all of these negative reviews before i bought appliances from this company. i didn't and am stuck with a broken stove. my options are to wait for ac to send a repairman (can you imagine how long that would take?) or pay to ship the range back out of my own pocket and wait for ac to give us a refund. what success has anyone had in resolving issues with the company? also, would anyone be interested in joining me in a crusade, of sorts, to try to stop this company from cheating others?

A lot of mixed reviews online about the company. interested in furniture on sale, i'm half way across the country in tx. what's your unbiased opinion/experience with them?

StevenPerez
April 13, 2020

“Run away. This is not a professional company. It took over a month to get a oven from Brooklyn to Ohio.”

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